1. General Provisions​
1.1 This Privacy Policy applies to the collection, use, storage, protection and disclosure of user information by tinadiy.top (hereinafter referred to as “this Website”, with the core brand “WOODMART”) when users access and use all services provided by this Website (including product browsing, order placement, payment, after-sales service, etc.).​
1.2 This Website is committed to protecting users’ personal privacy, strictly abides by relevant laws and regulations, and only processes user information within a legal and necessary scope to ensure the security of user information.​
2. Scope of Information Collection​
2.1 Proactively provided information: Name, mobile phone number, email address and delivery address submitted by users when registering an account; order information (including product model, quantity, payment amount) and payment account information provided when placing an order; opinions, needs and other information provided when participating in user feedback and customer service communication.​
2.2 Automatically collected information: Device information (such as device model, operating system, IP address, browser type), browsing information (such as visited pages, stay time, click records), and Cookie and similar technical information (used to optimize page display and record login status) automatically obtained by the system when users access this Website.​
3. Purposes of Information Use​
3.1 To provide core services to users: Process orders (confirm delivery address and arrange shipment), complete payment and settlement, and provide after-sales consultation and services (such as return and exchange communication).​
3.2 To optimize user experience: Recommend personalized products (such as WOODMART wooden home furnishing and clothing products) based on browsing records, and improve website functions (such as fixing page lag issues).​
3.3 To ensure compliance and security: Verify user identity, prevent risks such as account theft and fraud; comply with legal requirements and cooperate with competent authorities in investigations.​
3.4 Others: Purposes explicitly agreed by users (such as sending new product promotion information and event notifications, and users can unsubscribe at any time).​
4. Information Protection Measures​
4.1 Technical level: Adopt technologies such as data encryption (e.g., encrypted transmission of payment information), firewalls, and access permission control to prevent information leakage and tampering.​
4.2 Management level: Restrict the access rights of internal personnel to user information, and only authorize necessary personnel to access it; conduct regular privacy protection training for employees to clarify the responsibility of information confidentiality.​
4.3 Third-party restrictions: This Website will not sell or rent user information to irrelevant third parties. It will only provide necessary information to partners when it is necessary for cooperation (such as logistics service providers for product delivery and payment institutions for settlement), and require partners to abide by confidentiality obligations.​
5. User Rights​
5.1 Users can log in to their accounts to view and modify personal information (such as delivery address and contact information); they can apply to delete redundant information (such as historical order records, except for compliance information that needs to be retained).​
5.2 Users can unsubscribe from marketing information at any time (e.g., click the “unsubscribe” link in emails); they can apply to cancel their accounts. After cancellation, this Website will delete or anonymize user information in accordance with legal requirements.​
5.3 If users find that their information is improperly used, they can file a complaint through customer service channels (such as the website contact form), and this Website will respond to the handling result within 15 working days.​
6. Update and Effectiveness of the Policy​
6.1 This Website may update this Privacy Policy in accordance with changes in laws and regulations or business adjustments. After the update, it will be publicly announced in a prominent position on the homepage of the website, and will take effect 7 days after the announcement.​
6.2 If users continue to use the services of this Website, it shall be deemed that they accept the updated Privacy Policy; if they do not accept it, they shall stop using the services of this Website.